Monthly Archives: January 2014

ACS Business Develoment Manager Writes Article for Employers

 Hiring Employees with Hearing Loss – What’s in it for Employers?
By Valerie Stafford-Mallis

I was honored to recently have an article I wrote published in the January 2014 issue of Hearing Loss Magazine. Hearing Loss Magazine is published bimonthly by the Hearing Loss Association of America.  Hearing Loss Magazine is available online in digital format. Current issues are available to HLAA Members as a membership benefit.  For more information, go to


My article, Hiring Employees With Hearing Loss – What’s In It For Employers? discusses some really good reasons why an employer should consider hiring someone with a hearing loss. It dispels some of the common myths that prevent employers from being more open to hiring persons with hearing loss, and provides resources to create the win-win situation everybody wants.  I have been in the workforce for 30+ years, all of them while dealing with hearing loss.  I have learned first-hand what works and what does not work.

There is a wealth of low-tech and high-tech hearing assistive devices and services out there today that make workplace access an exciting reality.  For instance, did you know that captions can be inserted into a webcast so that a person who is deaf or hard of hearing can follow every word in real-time?  Or, did you know that conference calls can be captioned remotely, simply by having a caption writer listen in on the call and convert the speech into text? At Alternative Communication Services, we routinely do these miraculous things every day.

For more information about hiring and supporting employees with hearing loss in your place of business, you can email me at


Communication Strategies for Surviving the Workplace or Job Market

Finding a job and keeping a job is tough for anyone in today’s dog-eat-dog workplace, But, it can be especially for the worker or job seeker with hearing loss.  I conducted a webinar last week (January 15th, 8:00 PM – 9:00 PM Eastern Time) for the Hearing Loss Association of America that provided information on:

1. Low tech and high tech options that support effective communication in the workplace and job market

2. Individual communication needs and strategies that will improve on-the-job communication

3. An individual’s rights and responsibilities as they relate to getting what they need in the workplace.

4.  Ways to effectively self-advocate

5. Web-based and community-based resources to support the worker or job seeker with hearing loss.

This webinar is accessible to all members of the Hearing Loss Association of America through its On-line Webinar Portal.  To join the Hearing Loss Association of America, please copy this URL into your web browser:

Please feel free to reach out to me for more information, as well:

Certified Sign Language Interpreter Laurie Reinhardt Joins ACS Team

Laurie Rinehardt FB pic

ACS would like to officially welcome Laurie Reinhardt to its team as Interpreter Coordinator.  Laurie is no stranger to ACS, having consulted with ACS for the past couple of years on some very high profile conventions and projects requiring sign language interpreters. ACS is excited to deploy Laurie’s expertise to serve our convention clients who request sign language interpreters. 

Laurie holds multiple sign language interpreter certifications through the Registry of Interpreters for the Deaf (RID) and has been active in the interpreting field for more than 30 years. Laurie received a BFA from Rochester Institute of Technology and a Master Degree from the University of Washington in Fine Arts. She is a pioneer in the field of video interpreting and has presented nationally and internationally on video interpreting. Laurie is a founding member of the Association of Visual Language Interpreters in Canada and well as a founding member and co-owner of SignOn, Inc from 1997-2011. Currently Laurie is pursuing another Master’s degree in Interpreting Studies at Western Oregon University where she applies the creativity of an artist to the technical aspects of interpreter development. 

Send Laurie an email and let her make providing sign language interpreting at your next event a snap!

Laurie Reinhardt, CSC, NIC-A

Interpreter Coordinator

office: 800-335-0911 | fax: 813-926-7875 | direct: 206-941-7619

“Try the alternative…where the client AND employee matter.”

P.O. Box 278, Lombard, IL 60148

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