ACS Salutes White House Disability Employment Champion of Change Jenny Lay-Flurrie


Jenny Lay-Flurrie is an example of a person with hearing loss who is not only able to accommodate her disability in the workplace, but is able to turn that disability into an asset. Jenny nearly walked away from a promotion when she felt that her deafness and inability to use a mobile phone would end her budding career at an internet company. Luckily, Jenny’s boss had no intention of letting so much talent walk away so easily and encouraged her to advocate for what she needed. Jenny got top-of-the-line hearing aids and worked with her boss to create a culture of awareness within the company about deafness and hearing loss. Jenny continued to take on bigger roles at that company and several other companies, before becoming a Senior Director at Microsoft,

At Microsoft. Jenny leads the Trusted Experiences Team (TExT), which focuses on accessibility, privacy, and online safety. She gives the company insight on customers with disabilities around the world, which helps create better products for consumers.The Trusted Experiences Team focuses on accessibility, privacy, and online safety. The Trusted Experiences Team is at the forefront of creating positive experiences that apply technology to make a difference in the world and the lives of individuals. Jenny is also the Chair of DisAbility@Microsoft, a network of employee resource groups (ERG’s) focused on “enabling people to be successful regardless of ability or disability.” With the help of her team and the broad community within Microsoft, Jenny leads many initiatives to empower people with disabilities both in and out of Microsoft.  To read more about Jenny and the White House Disability Employment Champion of Change Award, please click on the following links:

ACS is dedicated to supporting people with hearing loss in the workplace. Our captioning services make meetings, conventions, trainings, webinars, conference calls, and events accessible to persons who are deaf and hard of hearing.  If we can hear it we can caption it.  For more information on how captioning might benefit you, please reach out to Business Development Manager Valerie Stafford-Mallis at

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