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Let us show you exactly what it's like to work with our team.

Contact ACS?

Call Us: 800-335-0911 (US Only)
(Mon – Fri: 9 AM – 5 PM EST)

Please use contact form for
international inquires.

Support: [email protected]

Mailing Address:
P.O. Box 278
Lombard, IL  60148

What to Expect...

  • ACS Consumers can expect ACS to respond promptly to their inquiries (within hours of request).
  • ACS Consumers can expect to be kept updated on the status of their service requests.
  • ACS Consumers can expect the necessary training and support to help them use ACS services effectively.
  • ACS Consumers can expect ACS to be committed to providing the highest quality voice-to-text and sign language services possible.
  • ACS Consumers can expect all-inclusive pricing with no hidden charges or fees, no charges for remote CART captioning services cancelled with 24-hours’ notice (48-hours’ notice for sign language interpreting) and prompt invoicing for services rendered.
  • ACS Consumers can expect the most highly qualified service providers, who possess the professional skills and subject knowledge required for the assignment.
  • ACS Consumers can expect to be treated with respect, kindness, and professionalism.
  • ACS Consumers can expect their CART, captioning, text interpreting, and platform sign language interpreting needs to be handled with one request and one method of payment.
  • ACS Consumers can expect ACS to go the extra mile to ensure total consumer satisfaction.

Zoom Captioning and VRI Services

Due to a significant increase in Zoom captioning inquiries, we have developed a Quick Start page to help our customers find the information they need.

Simply fill out the form below
for immediate access to features and demos.

In May 2020, ACS began a new journey by becoming an Ai-Media Company, an Australian-based captioning company that services people who are Deaf and hard-of-hearing throughout the world.

We are proud to be an Ai-Media Company and look forward to a long and healthy future. What this means for you is enhanced service, the strongest and most secure technical environment possible, and new opportunities such as language translation and audio description. The best part is that the people of ACS/Ai-Media are not changing. You still have all the same faces and names plus many more!