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Contact ACS?

Call Us: 800-335-0911 or 630-673-6899
(Mon – Fri: 9 AM – 5 PM EST)

Support: info@acscaptions.com

Mailing Address:
P.O. Box 278
Lombard, IL  60148

What to Expect...

  • ACS Consumers can expect ACS to respond promptly to their inquiries (within hours of request).
  • ACS Consumers can expect to be kept updated on the status of their service requests.
  • ACS Consumers can expect the necessary training and support to help them use ACS services effectively.
  • ACS Consumers can expect ACS to be committed to providing the highest quality voice-to-text and sign language services possible.
  • ACS Consumers can expect all-inclusive pricing with no hidden charges or fees, no charges for remote CART captioning services cancelled with 24-hours’ notice (48-hours’ notice for sign language interpreting) and prompt invoicing for services rendered.
  • ACS Consumers can expect the most highly qualified service providers, who possess the professional skills and subject knowledge required for the assignment.
  • ACS Consumers can expect to be treated with respect, kindness, and professionalism.
  • ACS Consumers can expect their CART, captioning, text interpreting, and platform sign language interpreting needs to be handled with one request and one method of payment.
  • ACS Consumers can expect ACS to go the extra mile to ensure total consumer satisfaction.