ACS Consumers can expect ACS to respond promptly to their inquiries (within hours of request).
ACS Consumers can expect to be kept updated on the status of their service requests.
ACS Consumers can expect the necessary training and support to help them use ACS services effectively.
ACS Consumers can expect ACS to be committed to providing the highest quality voice-to-text and sign language services possible.
ACS Consumers can expect all-inclusive pricing with no hidden charges or fees, no charges for remote CART captioning services cancelled with 24-hours’ notice (48-hours’ notice for sign language interpreting) and prompt invoicing for services rendered.
ACS Consumers can expect the most highly qualified service providers, who possess the professional skills and subject knowledge required for the assignment.
ACS Consumers can expect to be treated with respect, kindness, and professionalism.
ACS Consumers can expect their CART, captioning, text interpreting, and platform sign language interpreting needs to be handled with one request and one method of payment.
ACS Consumers can expect ACS to go the extra mile to ensure total consumer satisfaction.
Zoom Captioning and VRI Services
Due to a significant increase in Zoom captioning inquiries, we have developed a Quick Start page to help our customers find the information they need.
Simply fill out the form below for immediate access to pricing, features, and demos.