Skip to content – Accessing and Customizing Realtime Screen

Use the link (a/ka/ URL) provided by the event organizer or your captioner to access realtime CART captions for your event. No password is required, and no software or programs will be downloaded to your device. This link can be opened on a laptop, tablet, or smartphone. If you have trouble opening the link, try using a different internet search engine (Google, IE, Firefox, Bing, etc.)

After opening the realtime page, you will see a green checkmark in the lower right corner to indicate you are connected. If you see a yellow circle and exclamation point, you are not connected.

Tabs at the top of the screen that will allow you to change the appearance of your realtime screen. Click on Theme, Font Size, Font Family, Background, and Text Color to personalize the appearance of the realtime page. If you uncheck the box under Scroll, realtime text will stop scrolling.

Click View Transcript to go back and review the text. While you are viewing the transcript, realtime captions continue to run in the background. To return to realtime, simply close the transcript.

Zoom Captioning and VRI Services

Due to a significant increase in Zoom captioning inquiries, we have developed a Quick Start page to help our customers find the information they need.

Simply fill out the form below
for immediate access to features and demos.

In May 2020, ACS began a new journey by becoming an Ai-Media Company, an Australian-based captioning company that services people who are Deaf and hard-of-hearing throughout the world.

We are proud to be an Ai-Media Company and look forward to a long and healthy future. What this means for you is enhanced service, the strongest and most secure technical environment possible, and new opportunities such as language translation and audio description. The best part is that the people of ACS/Ai-Media are not changing. You still have all the same faces and names plus many more!