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YouTube Live, Sharing Your Captioning URL

To add realtime captions to your live event, you need to send captions to YouTube either embedded in the video or through supported software that can send captions over HTTP POSTs. 

Here are the steps to find your YouTube event caption URL:

  1. Create your Event as you normally would. You must be using the YouTube Live platform.
  2. After creating the event, be sure to add any necessary delay in the Advanced settings tab.
  3. At the bottom of the Ingestion Settings tab, there is a Closed Caption section. Check the box for Enable captions (requires supported software).
  4. Click in the Caption Ingestion URL box to select all and copy it. This is a signed HTTP URL.
  5. Each stream entry point can have one caption feed only.
  6. Provide this URL to your captioner to enter in their YouTube-supported caption software. Hit Save.
  7. For best results, please ensure that your system’s clock is accurate, and please disable any antivirus software that may be interfering with your captioning software.

Zoom Captioning and VRI Services

Due to a significant increase in Zoom captioning inquiries, we have developed a Quick Start page to help our customers find the information they need.

Simply fill out the form below
for immediate access to features and demos.

In May 2020, ACS began a new journey by becoming an Ai-Media Company, an Australian-based captioning company that services people who are Deaf and hard-of-hearing throughout the world.

We are proud to be an Ai-Media Company and look forward to a long and healthy future. What this means for you is enhanced service, the strongest and most secure technical environment possible, and new opportunities such as language translation and audio description. The best part is that the people of ACS/Ai-Media are not changing. You still have all the same faces and names plus many more!