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Zoom Breakout Rooms – Assigning a Captioner

  1. To assign a captioner click Meeting Participants, then click the captioner’s name, then click More and click Assign to Type Closed Caption. Once a captioner is assigned, it is not necessary to reassign the captioner when moving to a breakout room.

  2.  When you open a breakout room, be sure to move your captioner to that room.

  3. First, click Breakout Room:


  4. Now assign your captioner to the breakout room.


  5. Click Open All Rooms when ready to move to breakout rooms.


  6. Once in the breakout room, the captioner clicks the cc button and then clicks in the bottom portion of this screen and begins to caption.

  7. Any meeting participant who wants to view captions must click the up arrow to the right of the cc button and click View Subtitles and/or View Full Transcript.

  8. After returning to the main room, the captioner and meeting participants must repeat step 7 above to view captions.

Zoom Captioning and VRI Services

Due to a significant increase in Zoom captioning inquiries, we have developed a Quick Start page to help our customers find the information they need.

Simply fill out the form below
for immediate access to features and demos.

In May 2020, ACS began a new journey by becoming an Ai-Media Company, an Australian-based captioning company that services people who are Deaf and hard-of-hearing throughout the world.

We are proud to be an Ai-Media Company and look forward to a long and healthy future. What this means for you is enhanced service, the strongest and most secure technical environment possible, and new opportunities such as language translation and audio description. The best part is that the people of ACS/Ai-Media are not changing. You still have all the same faces and names plus many more!