We go the extra mile to ensure total consumer satisfaction.
ACS Consumers can expect all-inclusive pricing with no hidden charges or fees, no charges for Remote CART Captioning services cancelled with 24-hours’ notice (48-hours’ notice for sign language interpreting) and prompt invoicing for services rendered.
"With other relay services, the captioning was more than 5 seconds behind the conversation, that I sometimes took too long to jump in the conversation. Sheila did an awesome job with the captioning. I really love this service, and it is super-fast. Thank you!"
BUSINESS TRAINER AND TECHNICIAN
"I so appreciate your company’s flexibility and professionalism especially throughout these past few weeks. I am definitely impressed with your lightening response to our needs and willingness to be flexible. ASC came highly recommended to us—and I will gladly say the same when others ask about your service."
DIRECTOR OF DISABILITY SERVICES
"ACS has been so easy to work with. You were helpful in getting the equipment we needed, setting up the training session and working all the little kinks out the startup. The student has been thrilled with the service as well. Thank you for making this seamless and so doable [by our team]. I will definitely be passing the ACS name along on my list serve when folks ask for a recommendation."
Disability Resource Director
"I just wanted to thank you guys for a wonder job done by Rosalie! She went above and beyond the call of duty in captioning our show last night. The show contained a lot of music and all she needed to do was put in musical notes….but she actually did most of the music! It was great! I have worked with you guys for many years and every time I keep getting reminded about why I love working with your company. Thanks again."
TV Production Manager
"I just wanted to say thank you again for your willingness to work with us on a very late request for remote text interpreting of our Graduation ceremony. I will be in touch with you about working out on-screen captioning of future ceremonies (including in December). You guys are so wonderfully responsive and patient – I’m so glad to be working with such a great company!"
University Disability Coordinator
"I cannot tell you how ACS consistently provides the best service. Not only are you all the nicest but wonderfully professional, responsive and reliable. Trish was excellent, arrived earlier than we did and worked tirelessly. She was also so personable!"
Executive Director of Disability Organization